How can I submit an order?

You've just received your login details and you want to submit your first order. Easy.

  • Select the colour and size of the item you want to order, and click on "Add to basket".If you are interested in another item, you can continue shopping and add that to the basket too.
  • Once you have confirmed your basket, simply select the payment method you want to use: Maestro, MasterCard, Visa, iDeal (Netherlands), ELV, Sofort and Giropay (Germany).
  • Then choose your delivery method. You can have your package delivered by our partner, DPD, to the address of your choice (home, place of work) or have your package delivered to a Pickup ParcelShop.
  • Your package will be delivered quickly via your chosen delivery method. We will of course keep you up-to-date on the progress of your order by email. 

When you submit an order, you will receive 3 confirmation emails:
- an order confirmation
- a dispatch confirmation
- a dispatch confirmation from DPD

If you have any questions or need any assistance, please contact our Customer Care team on +32 800 824 02 or by email via 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Article is closed for comments.